Refund Policy
Hunter Jarvis is a digital product delivered instantly after payment — you receive the complete, personalized software the moment you buy. Because the full value is transferred at delivery, all sales are generally final. That said, we stand behind the product with a simple guarantee:
The 7-day "make it work" guarantee
If, within 7 days of purchase, you follow the setup guide and genuinely cannot get Hunter Jarvis running on your machine — and our support (email or community) cannot get you running either — we will refund your purchase in full.
How to request one
- Email flowiseagency@gmail.com from your purchase email within 7 days of buying.
- Tell us what step failed and include the output of
npm run doctor(the built-in health check). - Give support a fair chance to fix it — most "it doesn't work" cases are a single missing key and are solved in minutes.
What isn't refundable
- Change of mind after downloading, or "I didn't have time to use it."
- Results-based requests — the product is a tool; clients and revenue depend on your market and effort (see Terms, Section 6).
- Third-party costs you incur on your own accounts (API credits, inboxes, hosting).
- Licenses voided for breach of the Terms (e.g., redistribution).
Processing
Approved refunds are issued to your original payment method via Stripe, typically within 5–10 business days. Your license and download access are revoked on refund.
Questions before buying? Ask in the community — we'd rather answer first than refund later.